Cliffhanger Solutions
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Operational intelligence for water utilities.
Distribution and collection field operations: hydrant inspections, main replacement, service connection management, meter reading, and water quality sampling. Native integration with Smallworld Water Office.
Built for water utility workflows.
Mobile-first tooling for crews maintaining the lines, hydrants, and services that show up in the public-health filings.
Hydrant Inspections
Document hydrant conditions with flow test results, photos, and maintenance records. Track annual inspection schedules and flag hydrants needing repair. Generate reports for fire departments and insurance auditors.
Main Replacement Tracking
Document water main replacement projects from start to finish. Track pipe material, diameter, and install date. Record service connections, valve locations, and as-built measurements with GPS accuracy.
Service Connection Management
Manage new service installations, meter sets, and disconnections. Document curb stop locations, service line materials, and meter readings. Capture installation photos and generate completion records.
Meter Reading Routes
Optimize meter reading routes with GPS navigation. Record manual readings, document meter conditions, and flag locations needing maintenance. Sync readings with billing systems automatically.
Water Quality Sampling
Document sampling locations and results. Track schedules, record field measurements, and note sample conditions. Generate chain-of-custody documentation and EPA-grade compliance reports.
Distribution Audit Trail
Audit-grade history for every valve, hydrant, and service connection: install date, inspection cycle, work performed. Defensible reports for the public utility commission and water-quality reviews.
Connects to the systems water utilities trust.
The backbone layers above your distribution stack.
Smallworld Water Office
Direct VMDS connectivity for water distribution network data, services, and facility records, with bidirectional sync.
Esri ArcGIS
Import and export with ArcGIS Online and ArcGIS Enterprise for utilities running on Esri.
Billing Systems
Sync meter readings and service records with your customer billing system. No double-entry, no manual exports.
Built for distribution and collection systems.
Ready to modernize your water operations?
See how the platform streamlines hydrant inspections, main replacement, and service management, on your data, your systems, your timeline.